We thought of everything, so you don’t have to.

FAQ chat bot.

With hundreds of weddings under our belt, we know what people are likely to have questions about, and we’ve pre-loaded our help bot with those frequently asked questions. We even go so far as to tell at-home guests how to close out of the bot!

For our Plus and Premium wedding live stream packages, the chat bot is managed by one of our producers on wedding day, so your guests have access to real, human support at the click of a button.

Questions you don’t think of.

We could write a book about the unexpected questions we’ve been asked. We’ve seen it all, from, “How do I scroll down?” to “what does the play button look like?”

Sometimes answering questions involves sending screenshots that we take on the fly to your guests via our chat platform. Other times, it’s providing them with instructions on how to turn their sound up so they can hear the live stream.

But most often, we’re there as a comfort to let them know they’re in the right place, they haven’t missed anything and that watching the wedding is simply a click away.